Requests & priorities
Qualify issues and priority before assignment.
BESPOKE DESIGN
Field service & maintenance.
From an issue report to the field service record.
Discuss this project
WORLD ILLUSTRATION · YOUBI CONCEPTTHE NEED BEFORE THE TOOL
From an issue report to the field service record.
Service companies, maintenance, cleaning and field teams: centralise requests, organise assignments and locate job reports.
We start with your content and operations to define a useful response. Designs are validated with you in stages before delivering the agreed scope.
TANGIBLE POSSIBILITIESWhat we can
What we can
create together.
Possibilities selected and specified during scoping.
Field scheduling
Assign staff and time slots around known constraints.
Checklists & reports
Prepare inspections and client reporting requirements.
Parts, time & tracking
Link parts consumption and time to the relevant record.
EXPLICIT DELIVERABLESKnow what
Know what
you will receive.
The proposal specifies formats, scope, approval stages and revision terms.
- ✓Service lifecycle
- ✓Team interfaces
- ✓Inspection forms
- ✓Client or asset history
Understand
Your business, audiences, content and constraints.
Design
A visual direction and journeys to validate together.
Create
Tangible versions to try, correct and refine.
Deliver
Agreed files, access and support.
The right questions.
Can the tool be used on a phone?
Field interfaces can be adapted for mobile. Offline operation must be specified and tested separately.
How is the budget defined?
Volume, available content, features and delivery constraints determine the tailored proposal. We define essentials and options together.